vb44 Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") apply to the use of the vb44 platform and all services connected to it ("Platform"). By accessing the vb44 website or using any of its services, you are legally agreeing to these Terms.

These Terms form a binding legal agreement between you ("User") and vb44 ("we", "us"). If you do not agree with any part of these Terms, please refrain from using our platform.

We reserve the right to modify these Terms at any time. Updated Terms will take effect upon publication on the website, and continued use of the platform will be considered acceptance of those changes.

2. Account Registration and Use

An active personal account is required to access all services on the vb44 platform. You must provide accurate, complete, and up-to-date information at the time of registration.

Account Rules

• Each person may open only one account. Attempting to open multiple accounts is prohibited and may result in account cancellation.
• You are fully responsible for keeping your account login credentials (username and password) confidential.
• You are personally responsible for all activities carried out through your account.
• Granting another person access to your account or transferring your account to someone else is prohibited.
• If any information provided during account registration changes, notify our support team immediately.
• If you suspect unauthorized access to your account, contact our 24/7 live chat support right away.

vb44 reserves the right to suspend or cancel any account without notice, particularly in cases of Terms violations.

3. Age Verification and Eligibility

You must be 21 years of age or older to register on the vb44 platform. By registering, you confirm that you meet this age requirement.

Age Verification Process

We reserve the right to verify your age at any time. For this purpose, you may be asked to submit the following documents:

• National Identity Card (NID)
• Passport
• Birth Registration Certificate
• Driving License

Failure to provide the required documents for verification, or submission of false information, will result in immediate account cancellation. Any funds deposited by a minor will not be refunded.

4. Deposits, Withdrawals and Financial Transactions

All financial transactions on the vb44 platform are conducted through fully secure and encrypted channels. We support the most widely used mobile banking methods in Bangladesh.

Deposit Terms

• Minimum deposit amount: ৳100 (for each method).
• Deposit methods: bKash, Nagad, Rocket.
• The information provided at the time of deposit must match the details on your registered account.
• Deposits from third-party accounts are not accepted.
• Obtain a reference number for each transaction.

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawal requests will be sent to the registered mobile number only.
• Identity verification may be required before a withdrawal can be processed.
• Wagering requirements must be met before withdrawing from a bonus balance.
• vb44 reserves the right to hold withdrawals if fraudulent activity is suspected.

5. Bonuses and Promotional Offers

vb44 offers various types of bonuses and promotional offers, each subject to specific terms and conditions. By accepting a bonus, you agree to those specific terms.

Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to ৳8,000.
• Welcome bonus wagering requirement: 20x (deposit + bonus).
• The welcome bonus applies to the first deposit only.
• Wagering requirements must be met within a set time period from the date the bonus is received.

VIP Bonuses and Cashback

• Bronze: weekly cashback up to 0.2%.
• Silver: weekly cashback up to 0.5%.
• Gold: weekly cashback up to 0.7%.
• Platinum: weekly cashback up to 1.0%.
• Diamond: weekly cashback up to 1.2%.

General Bonus Rules

• Multiple bonus offers cannot be combined at the same time unless explicitly stated.
• Bonuses are only usable in the games or categories specified in the offer.
• Attempting to claim bonuses through fraudulent means will result in account cancellation.
• vb44 reserves the right to modify or cancel any bonus offer without prior notice.

6. Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair and safe environment on the vb44 platform:

• Opening an account for a minor or enabling a minor to open one.
• Opening or operating multiple accounts.
• Providing false or misleading information.
• Using automated software, bots, or artificial intelligence to play games.
• Attempting to manipulate or interfere with game outcomes.
• Using the platform for money laundering or other financial crimes.
• Selling or transferring an account or credits to another person.
• Attempting to breach the platform's security systems.
• Engaging in abusive behavior toward other users.
• Using the bonus system in a fraudulent manner.

7. Account Suspension and Cancellation

vb44 reserves the right to temporarily suspend or permanently cancel any account without notice in the following circumstances:

• Violation of any clause of these Terms.
• Opening an account using false information.
• Detection of fraudulent or suspicious activity.
• In accordance with directives from legal authorities.
• Extended period of account inactivity.

Voluntary Account Closure

You may request to close your account at any time by contacting our support team. Any remaining balance may be withdrawn in accordance with the applicable terms before the account is closed.

8. Responsible Gaming Policy

vb44 is firmly committed to responsible gaming. We are dedicated to the wellbeing and financial safety of all our users.

Self-Imposed Limits

Users may set the following limits on their account:

• Daily/weekly/monthly deposit limits.
• Daily/weekly/monthly betting limits.
• Loss Limit.
• Session time limits.
• Self-exclusion — for a fixed or indefinite period.

For more information on responsible gaming, please read our Responsible Gaming page. If you need help, contact us via 24/7 live chat.

9. Privacy and Data Protection

vb44 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information will never be sold to third parties.
• Only the information necessary to provide our services is collected.
• Information may be shared with authorities where required by legal obligation.
• You have the right to request that your information be updated or deleted.

For a detailed description of how we collect and use your data, please read our Privacy Policy.

10. Dispute Resolution and Complaints Process

We are committed to providing a fair and prompt resolution for any disputes or complaints.

How to Submit a Complaint

• First, contact our 24/7 live chat support.
• If the issue is not resolved via live chat, send a detailed complaint by email: [email protected]
• An initial response will be provided within 7 business days of submitting the complaint.
• In complex cases, resolution may take up to 14 business days.

Keep the transaction reference number, date, and details related to your complaint for proper resolution.

11. Limitation of Liability and Disclaimer

The vb44 platform is provided on an "as is" basis. We do not make any guarantees regarding the following:

• Uninterrupted or error-free service of the platform.
• A specific type or amount of gaming results.
• The performance of third-party service providers.

vb44 will not be liable for losses caused by technical errors, internet disconnection, or other uncontrollable factors. However, in cases of confirmed technical errors, we will take appropriate action.

12. Changes to Terms and Effectiveness

vb44 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, efforts will be made to notify users in a timely manner.

• Updated terms will take effect as soon as they are published on the website.
• Continued use of the platform after changes will be considered acceptance of the new terms.
• If you do not agree with the new terms, please contact our support to close your account.

If any clause of these terms is declared invalid or unlawful, the remaining clauses will remain fully in effect. If you have any questions about these terms, please contact our support team: [email protected]

For more information, visit our FAQ page and About Us page.